Messages

Broadcast Message Broadcast messages are among the most significant features of HelloHealth’s Facility side, as receivers do not have to be on HelloHealth to receive them. Communications sent via broadcast messages are received on cellphones, email, or both. Broadcast messages are helpful when it comes to informing patients about facilities/clinics being closed on a specific date, […]

Messages Once logged in to HelloHealth, go to the Messages tab. Messages are crucial for enhancing communication between patients and healthcare providers. Messages can be used to share patient forms and updated prescriptions or send appointment reminders and health updates.

Templates How to use Templates Step 1 Log in to HelloHealth and go to the Templates tab on the left. Here, you can create a new template as per your requirements. Click Add New to create a new template. Step 2 Once a template is created, several fields can be customized, for example, Name, Group, Type, […]

Two-Way Text Messaging The main benefit of two-way text messaging is that facility users will not have to share their personal cellphone numbers to communicate with patients. Two-way text messaging is currently enabled upon request from the facility. Once enabled, reminders/broadcasts sent through text can be found under two-way text messages. Currently, there is a 300-character limit […]