Account

Add a Family Member 1. Go to the ‘My Profile’ page and click on the ‘Family Members’ tab beside the Insurance tab. 2. Click on ‘Add Family Member.’ 3. Provide all the required demographic details and click ‘Save Changes.’ How to Switch Account to a Family Member Your account can be switched to another family […]

Insurance Where do I find my insurance details on HelloHealth? You can find your insurance details under the Insurance tab on the ‘My Profile’ page. How do I add my insurance details to HelloHealth? Click on the ‘Add New Insurance’ button on the right side of the insurance tab. Provide all necessary info, upload pictures […]

Password How Do I Reset my Password? Once you have signed in to HelloHealth, you can reset your password from any page. 1. Click on the ‘Profile Settings’ gear icon on the top-right part of the screen. 2. This will take you to the ‘My Profile page.’ Once on this page, click on ‘Change password’. […]

Share Personal & Insurance Information with the Doctor If you update your personal or insurance details, you can easily share them with your provider in just one click, ensuring they always have the most up-to-date information. How do you share personal information? 1. Click on the ‘Share with my doctor(s)’ button at the top right […]

Sign Up The HelloHealth app allows you to better manage your health through 24/7 access to your account and its many resources. You can book appointments online, access your health records, communicate with your doctor, receive updates, and even request prescription renewals. Signing Up for HelloHealth Sign up for HelloHealth using the web version or […]